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CUSTOMER SERVICE
THE GDL CUSTOMER CHARTER At GDL, customer satisfaction means everything to us. To that end, we make the following pledge to all our customers: - To supply the highest quality products, manufactured in the UK. - A fair and consistent price on our full product range. - 100% order accuracy. - The best lead times in the industry. - Dedicated technical support and industry expertise. - 100% Commitment to customer satisfaction. We welcome all feedback both positive and negative. If you feel we have not delivered what is set out in our Customer Charter, please let us know. Your feedback is crucial in the continuous improvement of our service. CLICK HERE TO GIVE US YOUR FEEDBACK

'I can confirm that we worked alongside GDL on a very difficult BSF Project and GDL were selected as an alternative to another supplier very late on in the procurement period. Not an easy time

to change a major supply, but the client chose, however having established a working relationship with GDL I can confirm that the service and assistance that we obtained on this project was first class. We had to endure a whole series of construction and design issues and with GDL assistance these were all overcome in a practical and workman

like manner that was to the benefit of

the design and project team. GDL and the management team will give you all the assistance that you require.'

 

Peter Huxley, Lorne Stewart PLC

GDL RESOURCE CENTRE
E. sales@gdl.co.uk T. 01457 861538 F. 01457 866010
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